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Polisi Penukaran & Pemulangan

1.SALE ITEM
Sale items and purchases made with discount coupons are non-returnable and non-refundable. 
 
2. EXCHANGE & RETURN

No exchange and No Return once the customer have made payment. Please make sure the size is correct at the time you bought the item.
 
3.FAULTY/DAMAGE PRODUCT
Items that are damagedor lost during the delivery process will not be responsible by us. Once the parcel has out for shipping process, please contact courier service for more info. 
 
4.REFUND -  Cancellation by Customer (Non-Faulty Product).
There will be no refund once the customer has made a payment.
 
5.OUT OF STOCKS ITEM
In the event the purchased items are out of stocks, customer will be offered to exchange with same value products, if exchange to higher value product, customer need to bear the different cost or else the company will refund full amount to customer.
 
6.DELIVERY
Kindly take note that we will process and send out within 3 WORKING DAYS after payment is received.
Estimated delivery times provided are to be used as a guide only and commence from the date the order is sent out. We are not responsible for any delays caused by destination customs clearance processes

Customers are advised to notify us at sopanwarisan1@gmail.com or Call our Customer Service Support at +012 711 8770 (Monday - Friday 8.30am-5.30pm) by quoting the order number and the product details.